Frequently Asked Questions
Find answers to common questions about our research materials, ordering, shipping, and quality documentation.
NextGenPeps supplies research materials for laboratory and scientific research purposes. Catalog names, availability, and product details are managed through our product catalog.
All products sold by NextGenPeps are intended strictly for laboratory research use only. They are not approved for human consumption, clinical use, diagnostic use, cosmetic use, or dietary use.
NextGenPeps operates out of the United States, ensuring compliance with domestic regulations for research chemical distribution.
Available payment methods are shown during checkout and may vary by region, order details, and provider availability.
We ship domestically via USPS. Shipping times typically range from 3-7 business days, depending on your location.
NextGenPeps does not offer refunds or returns on any orders.
We do not offer bulk discounts, but keep an eye on our homepage and marketing campaigns for special promotions. We also provide free shipping on all orders over $200.
Available quality documentation is provided for research review where applicable. Certificates of analysis should not be edited or altered.
Currently, we only ship within the United States.
You can reach our support team via email or through the contact form on our website. We're here to assist with any questions or concerns.